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Customer
Comments

Customer
Comments

 
Customer Comments
(unsolicited)

Here at Motorsports Network we work hard to service our customers. We're not always perfect, that would be impossible, but this doesn't change our commitment or focus on providing excellent customer service. Below are some unsolicited comments we've received from our wonderful customers.


Hey, I just wanted to tell you how great you guys were to deal with.  You had exactly what I was looking for (Staintune) at a great price, the order got here in, like, two days, and they fit perfect and sound incredible.  I'll definitely check with you guys first from now on when I need something for my bike. Lee
October 2006
I really appreciate your efforts on this, and I'll be sure to spread the
word about how accommodating you've been.
Warm wishes, Jill
August 2006

Hi Bill, I think you're a straight shooter. I will shop with you 
whenever possible-- Virgil
August 2006
Thanks. I really appreciate the quick service. Marc
August 2006
They showed up this morning.  Can't wait to install tonight.  We are making a pretty long ride tomorrow about 100 miles round trip so just in time. Thanks for your help and will let me friends know about the good customer support. Best regards, Don
August 2006

Got it!  Thanks. You guys really do a great job at MN.  Thanks for all your help. Tim
July 2006
Very Cool, thanx for the very quick service!  How we like it !!
J e f f
June 2006
Just wanted to send a note of thanks for the Staintune headers for the Multistrada. I really appreciate you tracking these down for me and getting them delivered as quickly as you did. David
June 2006
You guys rock.  Its here, Its on, Its wicked bad.  I sure wanted a hat though. Glen
May 2006

Just a note to let you know my new pipe and muffler arrived on time, complete and everything fit together like a fine watch! (Remus) It's a pleasure to deal with competent people who know their product and can deliver it on time and correctly.  I think those people at DMV should spend at least a few hours in your organization to learn how to do it right.
Thanks again!
Ted
April 2005


Just wanted to let you guys know how great you are to deal with. I will definitely be buying from you again in the future. Thanks again!
David
April 2005


After requesting some special ordering (delayed shipping due to being on vacation), the Staintune slip-on for my SV650 arrived within a few days of shipping.  The people at MN did a super job staying in touch and responding to my emails about the status of my order.  The pipe arrived, and my wife commented "you can't put that on the bike....it's a work of art!"  The fit and finish of the pipe is superb. ...
Thanks for all of your help and great service,
Doug

Sept. 2004


This order couldn't be sent in time ...
Thanks for the really quick reply. It is much appreciated. I will take your advice and check the local shops. Since my order didn't get through, I guess I don't need to cancel. ... Thanks, and am looking forward to doing business with you again.
Lorraine
Sept. 2004


Well, I placed my order and will be waiting at the gate for the UPS truck. I ordered a toy baking soda powered submarine once when I was a kid from a box of Frosted Flakes, it took forever to arrive.
Thank you again so much for your time and effort.
Rod
July 2004

Received the Staintune for my BMW K1200RS and it was delivered without any damage and on time as promised.  The header and canister fit without any problem and not only sounds great, but looks great as well.  Thanks for the good service.

Steve
April 2004

I received the Staintune slip-on exhausts for my 2001 Ducati M-750 on Friday (the day after I ordered them, as you estimated). They are nearly works of art out of the box (and on the bike), they went on in just a few minutes time and are a FAR better fit than the stock. After witnessing the ease of their installation my wife commented that no parts for any one of our cars or motorcycles had ever fit-up this well--and she is right! The mounting hardware on the bike fit the Staintunes better than they fit the original equipment pipes. The stock exhausts rattled and shook freely, where these Staintunes fit-up solidly with ease and precision, and they look spectacular. They are also 2.7 pounds lighter (each) than the stock aluminum exhausts.

Got out today to take a ride. The engine seemed to perform more easily and the sound is exactly what I had hoped for when I originally purchased the Ducati. I couldn't be more satisfied with my purchase of this fine product from you. If I'd realized what an all-around improvement the Staintune pipes were I'd have purchased them years ago. I was also a very good experience to purchase them through your firm. Thank you and I hope you and your family have a good holiday season.
Rob

December 2003


Good Morning,
Just want to let you know that my Staintune pipes arrived yesterday and they are superb! Outstanding sound on my triple and although I have not put it on a dyno yet (i will, along with a jet kit) the throttle response feels crisper. I want to say that you run an excellent business, I was a little apprehensive because I could not reach anyone by phone, but you were very responsive by e-mail and even kept me updated on the shipping of the pipes including a UPS tracking number (you really exceeded my expectations). I will highly recommend you to my friends! A pleasure to do business with you and I will be a repeat customer.
Thank You

October 2003


I guess this calls for a ‘You da man!’. Thanks for your attention. I’ll remember your good service the next time I need something.
Russ
October 2003


Received the other headset this morning. Thanks for your effort to get it to me.
-Todd
September 2003


That is really great service. Thank you so much.
July 2003


Got the Staintune pipe today. Very pleased. It was worth the wait. If I have any more needs Ill call you first. Thanks
Jewel

June 2003


Thanks for your responsive and professional help Bill. It is impressive and reassuring. You are obviously good, and care about, what you do.
Bruce

May 2003


These dates are fine and I would like to keep my pipe on order. I
appreciate the way you are handling the communication.
Bob

May 2003


THANKS A LOT FOR ALL YOUR HELP. THIS IS ALL CUSTOMERS WANT, SOME ATTENTION AND SUPPORT. COUNT WITH US AS CUSTOMERS.
April 2003


What great service -- thanks! I have put the check in the mail. It
should arrive by the end of the week. Again, what great service and I will definitely use this as an example in the quality service parts of the management classes that I teach.
Sincerely -- Bob

May 2003


The pipes arrived this afternoon - tks for including the extra hat - the pipes fit, look, and sound great. I'm very pleased. Take care and tks for the great customer service. I'll not hesitate to recommend your company to my biker friends.
Tom.

February 2003


Bill, thank you very much. If it means anything, I will spread the word on how you treated me and how you do business. I will not get into any price matching messages because, as I said on the phone, I do not want to pit business against each other. Again, thanks for the way you treated me in this transaction. I will spread the word.
Sincerely: Rob

February 2003


Thank you very much. My day is MUCH brighter now!!!!!!!!!!!!
Sorry for venting my frustrations on you and MN has come through with flying colors just as you had suggested. Thank you! Yes, you should probably charge my card now :), and yes the shipping address you have for me is correct. Again, thanks for your professionalism and help with all this. YEEHAH
Craig

January 2003


I got the pipes and installed them. They are great! Thanks for the
follow up. Regards,
Steve

January 2003


I received the Staintune Exhaust system for my Moto Guzzi Sport 1100, thanks! It was a pleasure doing business with you and hope to do business with you again soon, as you were very helpful and courteous.
Thanks again,
Scott

December 2002


Got the exhaust today, no problems. Looks and sounds stunning.
Thanks for all your help, and I hope to do business with you again sometime in the near future.
Cheers,
Joe
November 2002


Thanks
That was fast service and a great price.
Charles

September 2002


Great thank you for all your help.... If, I ever need anything else I will come back.
Trent
September 2002


Thanks for keeping on top of it and replying in a timely manner!
Neal

September 2002


Thank you your speedy customer service is second to none!
Thanks again,
William
August 2002


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